Mccullough & Mitchell

Reviews

• ★ ★ ☆ ☆ ☆
  I suggest being extremely careful about paying Ryan Mitchell a retainer until you are 100% sure you are going to utilize his services. After consulting him on whether or not I had a case worth pursuing, I was led to believe it would be in my best interest to wait and see if my situation would resolve organically without need of Ryan’s intervention. I agreed that this made sense, but opted to go ahead and pay Ryan’s retainer, to avoid having to schedule a meeting with him in the event that his services would be required. I was led to believe the retainer I was paying would be for a demand letter he would write for me if I so needed him to. $500 for a letter seemed fair. At no time was I informed that the $500 fee would be applied towards the two half hour meetings I spent with him discussing whether I had a case, prior to signing his retainer agreement. Now by my own admission, my situation took almost a year to resolve organically, but in that time period Ryan had done exactly zero work on my behalf. Upon contacting him to inquire about whether my retainer could be refunded seeing as he did not wind up writing a demand letter on my behalf, I was advised that the retainer was being applied to “work” Ryan had done prior to our retainer agreement. Now I’m probably as much at fault here for not being more prudent in knowing what I was paying for. As it clearly would have been in my better interest to wait until I knew if I would be using his services before I paid him. Ryan did wind up refunding me $100 for what he said was the remainder of my retainer not used up by his work. However I would advise anyone inquiring about Ryan’s services to be 100% sure about what you are getting. All in all an hour and a half worth of Ryan’s time cost me $400. I probably would not even be upset about it, had it been clearly stated that time implied to me as free of charge (initial consultations about the merit of my case) was actually not such. Not the end of the world but definitely not what I thought I was agreeing to. I’m sure Ryan would have done a great job if I had needed that letter written. But we never got that far, and because of my experiences after the fact I would hesitate to refer anyone to his services.
  By Justin, April 28, 2017

Photos